CVE-2025-37099

HPE · HPE Insight Remote Support

A critical remote code execution vulnerability in HPE Insight Remote Support allows an unauthenticated attacker to take full control of affected systems..

Executive summary

A critical remote code execution vulnerability in HPE Insight Remote Support allows an unauthenticated attacker to take full control of affected systems.

Vulnerability

The vulnerability allows a remote, unauthenticated attacker to execute arbitrary code on the target system. The flaw exists within the core functionality of the software, and successful exploitation results in a complete compromise of the affected HPE Insight Remote Support server.

Business impact

With a CVSS score of 9.8 (Critical), this vulnerability represents a severe risk to the organization. A successful exploit would grant an attacker complete control over the affected server, potentially leading to significant data theft, installation of ransomware, or lateral movement into the broader corporate network. The compromise of a management platform like Insight Remote Support can undermine the security of all managed infrastructure.

Remediation

Immediate Action: Administrators must immediately update all instances of HPE Insight Remote Support to version 7.15.0.646 or a later release to mitigate this vulnerability.

Proactive Monitoring: Review server and application logs for any unusual or unauthorized activity, paying close attention to unexpected process execution or outbound network connections originating from the Insight Remote Support server.

Compensating Controls: If immediate patching is not feasible, implement network segmentation to restrict access to the Insight Remote Support server. A Web Application Firewall (WAF) with strict rules may also help block potential exploitation attempts as a temporary measure.

Exploitation status

Public Exploit Available: Information not available from the source.

Analyst recommendation

Given the critical severity and the potential for complete system compromise by an unauthenticated attacker, this vulnerability requires immediate attention. We strongly recommend applying the vendor-supplied update to version 7.15.0.646 or newer on an emergency basis. Delaying remediation exposes the organization to a significant risk of a major security breach.