CVE-2025-38743

Dell · Dell Multiple Products

A high-severity vulnerability has been identified in the Dell iDRAC Service Module (iSM), a component used for server management.

Executive summary

A high-severity vulnerability has been identified in the Dell iDRAC Service Module (iSM), a component used for server management. This flaw could allow a remote attacker to execute malicious code on affected servers without authentication, potentially leading to a complete system compromise, data theft, and significant service disruption. Organizations are urged to apply the vendor-provided security updates immediately to mitigate this critical risk.

Vulnerability

The vulnerability exists within a network-accessible service of the Dell iDRAC Service Module. Due to improper input validation, a specially crafted network packet sent to the iSM listener on the host operating system can trigger a buffer overflow. A remote, unauthenticated attacker on the same network segment can exploit this flaw to execute arbitrary code with the same privileges as the iSM service, which typically runs with elevated permissions on the host operating system.

Business impact

This vulnerability is rated as High severity with a CVSS score of 7.8. Successful exploitation could lead to a complete compromise of the affected server's confidentiality, integrity, and availability. An attacker could exfiltrate sensitive data, install persistent malware or ransomware, disrupt critical business operations hosted on the server, or use the compromised machine as a pivot point to move laterally within the corporate network. The potential business impact includes significant financial loss, operational downtime, reputational damage, and regulatory penalties related to data breaches.

Remediation

Immediate Action: The primary remediation is to apply vendor-provided security updates. Administrators should immediately update the Dell iDRAC Service Module (iSM) to version 6 or later on all affected systems. Following the update, review system and access logs for any signs of compromise that may have occurred prior to patching.

Proactive Monitoring: Implement enhanced monitoring of systems running iSM. Security teams should monitor for unusual network traffic patterns to the ports used by iSM. Utilize Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) systems to alert on suspicious process execution originating from the iSM service, unexpected outbound network connections, or unauthorized configuration changes.

Compensating Controls: If immediate patching is not feasible, implement compensating controls to reduce the attack surface. Use host-based or network firewalls to restrict access to the iSM service ports, allowing connections only from trusted management subnets and authorized administrative hosts. Ensure that servers with vulnerable iSM versions are not directly exposed to untrusted networks.

Exploitation status

Public Exploit Available: false

Analyst recommendation

Given the high CVSS score of 7.8 and the potential for complete system compromise, this vulnerability poses a significant risk to the organization. We strongly recommend that all system administrators prioritize the immediate patching of affected Dell servers by upgrading the iDRAC Service Module to version 6 or higher. Although this CVE is not currently listed on the CISA KEV list, its severity makes it a prime candidate for future exploitation. Proactive patching is the most effective strategy to prevent potential impact on business operations and data security.