CVE-2025-53584

emarket-design · emarket-design WP Ticket Customer Service Software & Support Ticket System

**A high-severity Untrusted Data Deserialization vulnerability in the WP Ticket WordPress plugin could allow an attacker to achieve Remote Code Execution via an Object Injection attack, leading to a c.

Executive summary

A high-severity Untrusted Data Deserialization vulnerability in the WP Ticket WordPress plugin could allow an attacker to achieve Remote Code Execution via an Object Injection attack, leading to a complete server compromise.

Vulnerability

The plugin insecurely deserializes user-provided data. This allows an attacker to supply a specially crafted serialized payload. When the application processes this data, it can trigger an Object Injection, which can be escalated to execute arbitrary code on the server within the context of the web server process.

Business impact

This vulnerability is rated 8.1 (High) on the CVSS scale. A successful exploit would be catastrophic for the website's security, effectively handing control of the server over to the attacker. This could lead to the theft of all website data, including sensitive customer support tickets, user information, and a compromise of the underlying server infrastructure.

Remediation

Immediate Action: Immediately update the WP Ticket plugin to the latest version that addresses this vulnerability. If an update is not available, the plugin must be disabled and uninstalled.

Proactive Monitoring: Monitor application and web server logs for suspicious POST requests containing long, encoded strings which may be serialized objects. Implement file integrity monitoring to alert on any unauthorized file changes.

Compensating Controls: A Web Application Firewall (WAF) may provide a layer of protection by blocking common attack signatures for object injection. Server hardening and strict file permissions can help limit an attacker's actions post-compromise.

Exploitation status

Public Exploit Available: false

Analyst recommendation

The risk of Remote Code Execution presented by this vulnerability is severe and requires immediate remediation. A complete compromise of the web server is a realistic outcome. Administrators must update or remove the vulnerable plugin immediately to secure their systems.