CVE-2020-36982

7.8

Motorola · Device Manager

Motorola Device Manager 2.5.4 contains an unquoted service path vulnerability in the MotoHelperService.exe service, allowing local users to achieve privilege escalation.

Executive summary

A local privilege escalation vulnerability in Motorola Device Manager 2.5.4 allows authenticated local users to execute arbitrary code with elevated system privileges.

Vulnerability

The application is susceptible to an unquoted service path vulnerability (CWE-428) in the MotoHelperService.exe component. By placing a malicious executable in a specific directory along the unquoted service path, a local user with standard privileges can force the service to execute unauthorized code with SYSTEM-level permissions upon service startup.

Business impact

Successful exploitation of this flaw grants an attacker full control over the affected workstation. Because the service executes with SYSTEM privileges, the attacker can bypass standard security controls, install persistent backdoors, or access sensitive data, resulting in a complete compromise of the local host. The CVSS score of 7.8 reflects the high severity of this local impact.

Remediation

Immediate Action: As no official patch is currently identified, administrators should consider uninstalling Motorola Device Manager if it is not required for business operations. If the software is necessary, ensure that the folder permissions for the C:\Program Files (x86)\Motorola Mobility directory are restricted to prevent unauthorized users from writing files to the path.

Proactive Monitoring: Monitor system logs for unexpected service restarts or the creation of new, unrecognized executables within the Motorola Device Manager program directory.

Compensating Controls: Implement strict Application Whitelisting (AWL) policies to prevent the execution of unauthorized binaries, which would effectively block the payload even if the service path is exploited.

Exploitation status

Public Exploit Available: Yes, a proof of concept is available via the Exploit Database (EDB-ID 49012).

Analyst recommendation

Given that this vulnerability allows for full system compromise, it represents a significant security risk for any environment where Motorola Device Manager is deployed. We strongly recommend removing the software from all endpoints. If removal is not feasible, restrict directory permissions immediately to prevent the placement of malicious binaries and monitor for signs of unauthorized privilege escalation.

Sources

Originally found and disclosed by Angel Canseco, per the CVE Program record.