CVE-2025-67926
8.8Shahjahan Jewel · Fluent Support
A missing authorization vulnerability in the Shahjahan Jewel Fluent Support plugin allows authenticated users to access sensitive data due to improperly configured access controls.
Executive summary
A high-severity missing authorization flaw in the Shahjahan Jewel Fluent Support plugin allows authenticated attackers to bypass access controls and potentially compromise sensitive support data.
Vulnerability
This is a CWE-862 Missing Authorization vulnerability where the plugin fails to enforce proper capability checks. The CVSS vector (PR:L) confirms that an attacker must possess low-level privileges, such as an authenticated WordPress user account, to trigger the flaw.
Business impact
The ability for an authenticated user to bypass access controls represents a significant security risk, as it may lead to the unauthorized disclosure of support tickets, customer information, or internal communication. With a CVSS score of 8.8, this vulnerability is classified as High, indicating a substantial risk to data confidentiality that could lead to regulatory non-compliance and reputational damage.
Remediation
Immediate Action: Review the vendor advisory and update the Fluent Support plugin to the latest version as soon as a patch is released. If an update is not immediately available, consider disabling the plugin until a secure version is deployed.
Proactive Monitoring: Monitor WordPress access logs for unusual activity originating from low-privileged user accounts, specifically looking for unauthorized requests to support-related endpoints.
Compensating Controls: Implement a Web Application Firewall (WAF) to filter and block suspicious requests targeting the Fluent Support plugin's administrative or data-handling endpoints.
Exploitation status
Public Exploit Available: No (exploit_available: false)
Analyst recommendation
Given the high CVSS severity and the potential for unauthorized data access, administrators should prioritize this issue within their patch management cycle. Ensure that all WordPress plugins are kept up to date and that user permissions are strictly managed to minimize the impact of potential authorization flaws.
Sources
Originally found and disclosed by daroo | Patchstack Bug Bounty Program, per the CVE Program record.