CVE-2026-48241

8.1

Open ISES · Tickets

Open ISES Tickets contains hard-coded credentials in loader.php, allowing unauthorized access to the underlying database.

Executive summary

A critical vulnerability involving hard-coded credentials in Open ISES Tickets exposes the application to full database compromise by unauthenticated attackers.

Vulnerability

This is a hard-coded credential vulnerability (CWE-798) located within the application's loader component. It allows an unauthenticated, remote attacker to gain unauthorized access to the database with high-level privileges.

Business impact

The presence of hard-coded credentials represents a severe security failure that bypasses all standard authentication controls. A successful exploit could lead to full unauthorized access to sensitive business data, potential data exfiltration, and complete loss of confidentiality and integrity for the affected application. With a CVSS score of 8.1, this vulnerability poses a significant risk to organizational data security.

Remediation

Immediate Action: Upgrade to Open ISES Tickets version 3.44.2 or later to remove the hard-coded credentials.

Proactive Monitoring: Audit database access logs for unusual authentication patterns or connections originating from unexpected IP addresses.

Compensating Controls: Ensure the application is deployed behind a robust firewall and restrict network access to the database port to authorized application servers only.

Exploitation status

Public Exploit Available: Unknown

Analyst recommendation

This vulnerability is highly severe because it provides a direct path to database compromise without requiring authentication. Administrators should prioritize upgrading to version 3.44.2 immediately to eliminate the hard-coded credentials and secure the application environment.

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