The Support Board plugin for WordPress is vulnerable to unauthorized access/modification/deletion of data due to use of hardcoded default secrets in t...
Description
The Support Board plugin for WordPress is vulnerable to unauthorized access/modification/deletion of data due to use of hardcoded default secrets in the sb_encryption() function in all versions up to,...
AI Analyst Comment
Remediation
Update The Support Board plugin for WordPress is vulnerable to unauthorized Multiple Products to the latest version. Monitor for exploitation attempts and review access logs.
---METADATA---
VENDOR: Support Board
PRODUCT: Support Board plugin for WordPress
AFFECTED_VERSIONS: All versions up to and including 3.8.0 (implied by context)
CONFIDENCE: medium
MISSING: versions
---END_METADATA---
Description Summary:
The Support Board plugin for WordPress uses hardcoded default secrets in its encryption function, allowing for unauthorized data access and modification.
Executive Summary:
A critical hardcoded secret vulnerability in the Support Board plugin for WordPress allows unauthenticated attackers to bypass security controls and manipulate sensitive data.
Vulnerability Details
CVE-ID: CVE-2025-4855
Affected Software: Support Board (WordPress Plugin)
Affected Versions: All versions up to and including 3.8.0
Vulnerability: The plugin utilizes hardcoded default secrets within the
sb_encryption()function. This enables attackers to decrypt or forge encrypted data, leading to unauthorized access, modification, or deletion of stored information.Business Impact
This vulnerability is rated at 9.8, reflecting its critical nature. Exploitation allows an attacker to gain unauthorized access to support communications, customer data, and system configurations, potentially leading to a complete breach of confidentiality and integrity within the WordPress environment.
Remediation Plan
Immediate Action: Update the Support Board plugin to the latest available version provided by the vendor to remediate the hardcoded encryption secrets.
Proactive Monitoring: Review database access logs and WordPress audit logs for anomalous data modification patterns or unauthorized administrative actions.
Compensating Controls: Implement a Web Application Firewall (WAF) to block suspicious requests targeting plugin-specific endpoints and ensure that sensitive database entries are encrypted with enterprise-managed keys where possible.
Exploitation Status
Public Exploit Available: Unknown
Analyst Notes: As of Jul 9, 2025, there is no public information indicating active exploitation of this vulnerability. However, due to the presence of hardcoded secrets, the risk of exploitation remains extremely high.
Analyst Recommendation
The reliance on hardcoded secrets constitutes a fundamental security flaw that must be addressed immediately. Administrators should update the plugin as soon as a patch is available and conduct a thorough audit of any data that may have been exposed while the plugin was in a vulnerable state.